4th June
2008
Kevin asked:
I’ve called AT&T about a few minutes ago about my dsl connection is down, they ran some tests on my modem from their head quarters and said that my dsl modem is damaged and they will send me a new one. But how can they be sure ? I’m currently using a public network connection for internet.
I’ve called AT&T about a few minutes ago about my dsl connection is down, they ran some tests on my modem from their head quarters and said that my dsl modem is damaged and they will send me a new one. But how can they be sure ? I’m currently using a public network connection for internet.

that’s the miracle of modern technology yes they can test your modem from their office just like testing you phone from the phone company